Quality Question Bank
for Exam preparation

Q2. Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.

1. visual and technical; material and end products
2. aural and tactile; materials and end products
3. aural and tactile; processes and procedures
4. visual and non-visual; processes and components
5. visual and aural; processes and materials

Q3. When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a ______________ while the X-bar data represent points of a(n) ______________.

1. real sample; simulated sample
2. 100 percent sampling; 10 percent sampling
3. sampling run; average of several runs
4. random sampling; continuous sampling
5. random sample; cross-matrix sample

Q4. Assured quality is necessary for building customer confidence.

1. correct
2. correct to some extent
3. correct to great extent
4. incorrect

Q5. Quality Trilogy includes

1. Quality planning
2. quality improvement
3. quality control
4. All the three

Q6. Lots for acceptance sampling should be ______________ and ______________.

1. Homogeneous, Large
2. Heterogeneous, Small
3. Homogeneous, Small
4. Heterogeneous, Large

Q7. In order to achieve long-term quality improvements, management must do the following:

1. Implement a formal quality control program with worker and management involvement
2. Establish financial incentive packages for workers
3. A and D
4. Motivate the employees with seminars, contests, and institution of programs such as "Quality Improvement" day
5. Create a quality control department and give the head of the department ultimate responsibility for quality improvement

Q8. Bias reflects the:

1. The differences in observed accuracy and/or precision experienced over the range of measurements made by the system.
2. The difference between observed measurements and a "true" value obtained from a master or gold standard
3. Different levels of variability in different operating regimes, resulting from warm-up effects, environmental factors, inconsistent operator performance
4. None of the above

Q9. A fan blade is specified by length and thickness. While sampling, it was found that for one particular blade, the length was non-conforming while the thickness was as per specifications. Should the blade be considered non-conforming for construction of a p chart?

1. Yes
2. No

Q10. Which of the following should be reviewed by the organization to identify requirements for operations that realize products or deliver services in order to ensure compliance with specifications?

1. Inability to comply with contractual requirements
2. Training and competence of people
3. Problem conception
4. Irrelevant statutory and regulatory requirements